Policies

Payment // Shipping // Returns

Payment

HDG accepts all major credit cards. Items must be paid for when your order is placed.


Shipping

  • All of our apparel is made-to-order – meaning you order it, we make it! We usually ship items within 3 to 10 business days, but production times during the holidays can sometimes take 1-2 days longer. After that, first class shipping takes 3 to 5 days, but we can offer upgraded shipping. If you need an item quickly, please email us.
  • You will receive an email and tracking number at that time.
  • Domestic orders typically take 3 to 5 days to arrive once shipped.
  • International delivery times range from 10 days to eight weeks. Please be patient. The average delivery time is about two and a half weeks, but it is not unusual for it to take longer. Please take this into account before you order so that you are not disappointed if your package takes longer than you expected.
  • Import duties are the responsibility of the buyer. If this changes your decision, please cancel your order before it is shipped and we will happily refund in full.
  • Orders from outside of the U.S. and Canada usually cannot be tracked beyond Los Angeles. That is the point in which they leave the U.S., after which packages are still in transit but cannot be tracked. Please let us know before we ship your item if this is an issue.

Returns, Refunds, and Exchanges

We gladly offer returns and/or exchanges on full price items. Please note shirts need to be unworn and in their new/original condition to be eligible for return.

Please contact us within 10 days of delivery, if you need to request a return or exchange.

Sale items are Final Sale. No returns or exchanges on Sale items.

 


Have an issue not listed here? Please contact us, and we will do our very best best to make things right.